Your trash container must be placed out the night before or by 6:00 a.m. and removed by 7:00 p.m. on your service day. Pick up times may vary due to unforeseen extenuating circumstances including but not limited to equipment breakdowns.
Grappler items are picked up once a month on the same day as your trash service. To find your grappler pick up day visit the Grappler Schedule. If your address does not come up on the grappler look up schedule try typing in the street name only.
All items for the grappler, must be placed out by the curbside the night before or by 6:00 a.m. and should be 5 feet away from any obstruction such as trash container, fence, wall, mail box, vehicles, and away from overhead wires. Customers are allowed the equivalent of two level, half ton pick-up truck loads (4 cubic yards) which is equivalent to four 5x3x2 adjacent piles of grappler items on their grappler day.
If you have any questions regarding your trash or grappler service please contact Customer Service at 575-541-2111.