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Billing and Collections

700 North Main Street
Las Cruces, NM 88001

Delinquent Accounts/Collections
Phone: (575) 541-2061/2063

collections@las-cruces.org

Steven Valdez
Billing and Receivables Supervisor
E-mail: svaldez@las-cruces.org

Office Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Utilities Billing and Receivables is responsible for the accurate billing of utility services and the collection of associated fees and charges for the following services provided by Las Cruces Utilities: GAS - WATER - WASTEWATER - SOLID WASTE

Avoid disconnection and additional fees. The friendly Billing and Collections staff encourages you to visit or call their office immediately to make payment arrangements if you are experiencing a financial hardship. Services that are shut off for non-payment require full payment of the past due balance plus additional fees for reconnection of those services.

Bill payment assistance is available. You may contact the organizations below or contact a Collection Representative today at 541-2061 or 541-2063 for a complete list of programs or organizations currently providing assistance with payment of utility bills.

  • Income Support Division (2 locations)
    East Dona Ana Area:
    2121 Summit Court
    (575) 524-6568

    655 Utah Avenue
    West Dona Ana Area:
    (575) 524-6500
    www.hsd.state.nm.us/isd/

  • Casa De Peregrinos
    999 West Amador Avenue
    (575) 523-5542

Friendly Reminder: Payments are due 22 days after bills are issued.

Paying City utility bills. The City of Las Cruces offers several easy and convenient ways for you to pay your City utility bill:

Billing and Payment Options