The City of Las Cruces offers options to those customers who may be in need of some assistance:
Payment Plan Agreement: Useful when customers owe several months of utility bills.
Preferred Payment Date: A monthly extension for disabled/elderly customers, so Las Cruces Utility bill due date coincides with the arrival of Social Security or Disability checks.
Budget Plan: Bill “leveling” to level out a customer’s monthly bill.
Promise to pay: Two-week extension on the billing due date.
Casa De Peregrinos (CDP): City funded program to assist Las Cruces Utility customers. You may contact the organization provided or contact one of our friendly Collection Representatives today at 575-541-2111 for a complete list of programs or organizations currently providing assistance with payment of utility bills.
Low Income Heating Energy Assistance Program (LIHEAP) - Federal program coordinated by the State of New Mexico to assist citizens with heating resources (electric, gas, etc.).